These general terms and conditions (hereinafter referred to as “Terms”) are an integral part of the contractual relationship between you and Your Patient Choice Limited, trading as Paloma Health (hereinafter “Paloma Health”), regarding all services and products (hereinafter “Service(s)”) of Paloma Health. You will be prompted to affirmatively consent to these Terms, Privacy Notice, and Cookie Policy.

Paloma Health is a children and young people’s autism assessment service.

NHS services

Paloma Health provides Services on behalf of the NHS in England. Requirements for each Service are specified in a contract with the local NHS commissioning body. If you would like more information on your local Service, please email support@paloma.health or write to us at Paloma Health, 140 Borough High Street, Work.Life Borough, London, SE1 1LB, United Kingdom.

Data protection

Data Protection terms are important for your understanding pursuant to applicable data protection regulations and are outlined separately in our Privacy Notice.

If you accept these Terms, you are confirming the Terms, our Privacy Notice and Cookie Policy have been read, understood and accepted. In particular, you agree to the use of your data as outlined herein.

Limitations of liability

The Services of Paloma Health do not include medical care. Please consult with a doctor for any health issues, concerns or circumstances. 

Paloma Health assumes no responsibility either directly or indirectly for damage, health problems, or inconvenience, or any loss however caused by the use or misuse of the information provided by Paloma Health. You are responsible for any consequences resulting from misstatements. 

You agree to keep your password confidential for your user profile. If you pass on your password to a third party, you are responsible and liable for all executed user actions.

Paloma Health is only liable for liability directly arising from gross negligence of its directors, officers, or employees. Liability for slight negligence is excluded.

Copyright

Materials of Paloma Health (e.g. questionnaires, content) are the property of Paloma Health or have been licensed and are protected in whole or in part by copyright. They may be passed on to third parties only with the prior written consent of Paloma Health.

Changes & additions

Paloma Health reserves the right to amend and supplement these Terms any time.

Assignment of rights

Your claims arising from a contractual relationship with Paloma Health shall be transferable only with the prior written consent of Paloma Health.

Applicable law & jurisdiction

The contractual relationship between the customer and Paloma Health is subject exclusively to English law and shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Dated, 09.10.2024