Proudly providing NHS services

Create a new
NHS referral

From November 1st 2024 onwards, NHS GPs can refer children between 6-18 registered with a GP in England towards Paloma Health via Right to Choose.

We are commissioned by the NHS to provide children and young people’s autism assessments. With a GP referral, we support parents and guardians to access a best-practice autism assessment for their child within 4 weeks. Currently the average wait for families is over 2 years in NHS services.

If you have any questions, please email support@paloma.health and we will come back to you within two working days.

Create a new NHS referral

Paloma Health and the NHS

Our Mission

Paloma Health’s mission is to increase patient access to high quality NHS care. We have a contract with the Norfolk & Waveney Integrated Care Board to offer children and young people’s autism assessment services. Through the Right to Choose, we accept referrals from any GP in England.

We have developed a pathway that is NICE aligned, and uses the latest science around autism assessments and new software tools to speed up access and improve service quality. We report on service access and quality metrics back to our NHS commissioners, so you can be reassured this service is monitored.

Create a new NHS referral

How our service works

NHS GPs can refer children between 6 and 18 to our service from November onwards.

NHS GP referral

NHS GPs can fill in the online referral form. That's the quickest and safest way of making a referral. Parents will be informed when a referral is received and when they will be seen.

Assessment

The assessment will be started as soon as we receive the referral. We follow NICE and NHS England guidelines, with two expert clinicians completing a two part assessment. Information is gathered from the school and parent or guardian, a parent interview and child observation (in Norfolk) is completed.

Outcome

The parent or guardian receives a clear, easy-to-understand outcome report and diagnosis (if applicable) for their child. As an approved NHS partner, we will securely share that report with their NHS GP.

Frequently asked questions

Are you following NICE and NHS England guidelines?
Why are your wait times for an autism assessment so much shorter?
Which patients are eligible for a referral?
Who has clinical oversight of your service?
I would like to speak to someone first before referring a patient. Who can I contact?
Do patients have a legal Right to Choose their provider?
Do I need to seek funding approval before making a referral to Paloma?