This page is for NHS GPs in England

Proudly providing NHS services
NHS Right to Choose referral

Thank you for your trust in our service. At Paloma Health, we are committed to supporting families by providing timely and high quality care.‍

NHS Right to Choose referrals can only be made by NHS GPs in England. We only offer NHS services, so we are unable to accept any other referrals. 

Children and Young People’s Autism Assessment Care Pathways

We offer two autism assessment care pathways for children and young people. All our pathways are tailored to patient preferences, medical needs, and age.

The different pathways: 

  • Fully Remote
  • Hybrid

Pathway details

Find below the pathway descriptions, including their different eligibility criteria. We kindly ask you to carefully check these prior to referring. That way we avoid disappointed families, as we can't accept referrals outside of this criteria.

We can accept patients registered with any GP practice in England.

Fully remote
Devon ICB contract
Appointments
All 3 remote appointments via secure video call (parent interview, child observation, outcome call)
For patients
Aged between 7 and their 18th birthday
Who have no diagnosed or suspected learning disabilities, speech and language conditions or selective mutism

(these patients can be referred to one of our hybrid pathways)
Hybrid
Devon ICB contract
Appointments
2 remote appointments via secure video call (parent interview and outcome call)
1 child observation appointment in-person in Exeter, Devon
For patients
Aged between 0 and their 18th birthday
Willing and able to travel to Exeter, Devon for an in-person appointment


Which pathway is right for your patient? 

This overview might help you quickly determine the right pathway for your patient.

What is the age of your patient at the moment of making this referral?
Aged 1 - 5Aged 6Aged between 7 and their 18th birthday
Is your patient diagnosed or suspected learning disability, speech and language condition or selective mutism?YesHybrid (child appointment in Devon)Hybrid (child appointment in Devon)Hybrid (child appointment in Devon)
NoHybrid (child appointment in Devon)Hybrid (child appointment in Devon)Available pathways*:
  • Hybrid (child appointment in Devon)
  • Fully Remote

* You and the family can choose which pathway depending on preference and location.

How to refer to Paloma Health?

NHS GPs in England can use our online referral form (with the exception of GPs in Norfolk and Waveney). It is quick and straightforward, typically taking only 5-10 minutes to complete. You will only be asked for essential information, in line with NICE Guideline CG128 (sections 1.2 and 1.3). If you're unable to use this online form, you can request an alternative referral template by emailing paloma.health@nhs.net using your NHSmail account.

Are you an NHS GP in the Norfolk & Waveney ICB? Please use the local N&W template referral form available in your GP IT system.

Exclusion criteria for both pathways
Please review the following exclusion criteria carefully before proceeding with your referral. We unfortunately cannot accept patients who meet any of these conditions, and want to avoid any potential disappointment for your patients if they are ineligible.

  • Patients aged 18 years old or older
  • Recent (past 6 months) or ongoing self-harm (requiring medical treatment), harm to others (requiring medical treatment), suicidal thoughts, or suicide attempts without a risk management plan in place or being put in place by their GP
  • Any active safeguarding concerns requiring a Section 47 intervention
  • Complex mental health issues requiring specialist services, if a referral to these specialist services has NOT been made. Examples of these specialist services are CAMHS, Crisis Teams, Early Intervention for Psychosis, Drug and Alcohol, Trauma, or Eating Disorder services
  • Moderate or severe learning disability where referral to Learning Disability CAMHS has not been offered
  • Severely to profoundly deaf, or use British Sign Language (BSL) as their first language
  • Currently in hospital under the Mental Health Act (1983)
  • Currently serving a prison sentence