If your child has been referred to Paloma Health for an autism assessment, here’s what to expect:
Referral Confirmation – You'll receive an automated email once we receive your NHS GP’s referral. If you haven’t, check your spam folder or follow up with your GP.
Questionnaires – Once your referral is confirmed, you’ll get access to the Paloma Portal to complete your questionnaire. Your child’s school will also receive a separate questionnaire when you're done, and you’ll get a confirmation email once they’ve finished.
Appointments – Within 3-6 months, we’ll email you a date for your parent video call & child observation. If needed, you can reschedule. (We’re working to reduce this wait time to 8 weeks)
Outcome meeting – After your appointments, we will book your outcome meeting. We aim to provide your outcome report before this meeting wherever possible. You’ll find the report in your Paloma Portal, and receive an email notification.
We appreciate your patience as we work to increase our capacity.
The parent interview was conducted with a lot of professionalism. I’ve got ADHD myself and the clinician kept me on tack when I needed it. She gave me the chance to share all the details and I didn’t feel rushed at all.
My experience has been very positive. The process was extremely quick; the GP referred my daughter and I got portal access the same day.
During the child observation, my daughter masked better than she ever had in her life. I was worried she had hidden her true self. Fortunately the team was professional and was able to see through it.